Two ways in. Both reach the same dispatcher.
There is no contact form on this site and no email address to wait on. An appliance fault is quicker to describe out loud, and quicker still if you have the model number in your hand when you call.
- On site
- 8:00 am – 8:00 pm, seven days
- Service call
- Flat $95, covering the visit and the full diagnosis, credited against the repair when you approve it.
- Covering
- Davis Square · Roslindale · East Boston · West Roxbury and the wider Boston area
Useful on the call
- Model and serial from the rating plate — behind the oven door on a range, under the front lip on a cooktop
- What it is doing: sounds, smells, error codes, and how long it has been going on
- Whether the appliance is gas, dual-fuel, induction or electric
- How the kitchen is reached — driveway, stair, or a service lift that needs booking
Three questions that come up every week.
What does the visit cost?
A flat $95 covers the trip and the full diagnosis. It comes off the total if you approve the repair, and you get the parts-and-labour figure before any work starts.
How far out do you go?
The four neighbourhoods listed on this site come up most often, but the van covers the wider Boston area. Ask on the phone rather than assuming — the answer depends on the day rather than on a map.
Can you tell me anything before you come out?
Frequently, yes. A model number and a clear description are enough to say whether a fault is likely to be a part, a setting or an installation problem — and occasionally enough to tell you it is not worth a visit at all.
What it is like to hire us
5.0
★★★★★
Gas flame kept lifting off the cap on the largest burner. He found the wrong orifice fitted during a conversion years back. Correct one in, the flame sits down, and the scorching on pan bottoms has stopped.
Emeric G. · East Boston
★★★★★
The blower rattled at high speed and I thought the motor was going. It was a loose mounting bracket against the cabinet plus a bent squirrel cage. He balanced it, tightened everything, and it runs smooth.
Cyrus Y. · West Roxbury
★★★★★
Slow uneven baking in a Jeffries Point kitchen. It came down to a door no longer pulling tight against the frame. New seal and a hinge adjustment, nothing dramatic, but the bread is finally even across.
Dermot C. · East Boston
Ready when you are.
Model number, what it is doing, and how the kitchen is reached. Most calls are half-diagnosed before anyone is dispatched.
Answered 24/7 · on site 8:00 am – 8:00 pm, seven days · flat $95 service call, credited against an approved repair
